Definitions contained in Metacharge’s Terms and Conditions of Use (“the Terms and Conditions”) shall be incorporated herein.
We are committed to ensuring that Your privacy is protected. This Privacy Policy explains how We use the information We collect about You, how You can instruct Us if You prefer to limit the use of that information and procedures that We have in place to safeguard Your privacy.
- The Information We Collect and How We Use It
When You register for Our newsletter or purchase Content Material from a Content Provider using the Service We may record Your name, email address, country, year of birth and mobile telephone number. We also store complete records of all financial transactions that take place on Our servers, together with detailed log files of Viewer activity and any other recordable information that is essential to the operation of Our servers. We do not, however, store or obtain credit card details.
You may be required to provide further specific details on the Provider Site that You gain access to through Our site depending on the type of payment method that You select.
We gather this information to allow Us to process Your newsletter subscription or to process a Content Provider payment and deliver Content Materials to You. The relevant information is then used by Us, Our agents and sub-contractors to communicate with You on any matter relating to the conduct of Your account and the provision of the Services in general.
We may also use aggregate information and statistics for the purposes of monitoring Web Site usage in order to help us develop the Web Site and our Services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
We may also wish to provide You with information about special features of the Web Site or any other service or products that We think may be of interest to You. If You would rather not receive this information, please send a blank email message to
We may also want to provide You with related information from third parties that We think may be of interest to You. If You would rather not receive this information, please send an email to
- Our Use of Cookies and Other Information Gathering Technologies
Cookies are small text files for storing small pieces of data on a web Viewer (i.e. the web browser on a computer). A web server may store cookies in a Viewer’s browser or request the browser to transmit certain data to the web server.
We use cookies to store session id's that help Us to identify You if You re-visit the Web Site. While cookies are generally used for the benefit of the web site that set them, some illicit web sites may scan cookies in order to extract personal information from them. Our cookies, therefore, contain no personal data, and are simply unique random strings, which may be of no use to other web sites.
- How We Protect Your Information
The internet is not a secure medium, however, We have put in place security procedures as set out in this Privacy Policy.
We do not store data about You on Our web or mail servers. Instead this data is kept on separate database servers to which access is severely restricted. These machines are properly firewalled and cannot be connected to except over secure links. The machines can only be accessed from a very limited set of IP addresses using the correct passwords. The machines are located in a remote secure server environment to which even Our staff have no access.
We also keep Your information confidential. Our internal procedures cover the storage, access and disclosure of Your information.
- Sale of Business
If this business is ever sold or integrated with another business Your details may be disclosed to Our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
- Updating Your Details
If any of the information You have provided to Us changes, for example if You change Your email address, name or if You wish to cancel Your registration, please let Us know the correct details by sending an email to
- Your Consent
By submitting Your information You consent to the use of that information as set out in this Privacy Policy. If We change this Privacy Policy We will post the changes on the Web Site, and may place notices on other pages of the Web Site, so that You may be aware of the information We collect and how We use it at all times. Continued use of the service will signify that You agree to any such changes.
Owing to the global nature of the internet infrastructure, the information You provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding Your data and its use as set out in this Privacy Policy. However, We have taken the steps outlined above to try to improve the security of Your information. By submitting Your information You consent to these transfers.
- How to Contact Us
We welcome Your views about Metacharge and this Privacy Policy. If You would like to contact Us with any queries of comments please send an email to
